Customer Service Representative

As a Customer Service Representative on our team, you will:

• Review customer requests and expectations and respond to them according to their needs and situations
• Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience
• Develop your tech skills and learn how to use software solutions that improve people’s lives
• Champion better brand experiences for our customers and clients

Your qualifications:

• Bachelor's degree or diploma in any related field
• Are proficient or bilingual in Arabic and English  
• Are proactive, self-motivated, and solution-oriented  
• Can work rotating and weekend shifts

It will be a plus if you:

• Have previous experience in Customer Service or Sales
• Know how to work with helpdesk systems

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role.