As a Customer Service Representative on our team, you will:

• Review customer requests and expectations and respond to them according to their needs and situations
• Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience
• Develop your tech skills and learn how to use software solutions that improve people’s lives
• Champion better brand experiences for our customers and clients

The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client’s requirements.

What is Required from you?

• Evaluate online content in conjunction with relevant policies and procedures.
• Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.
• Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.